Shipping policy
Ecogrove aims to deliver your orders quickly and safely.
Order Processing:
Orders are processed within 1–3 business days after confirmation.
Delivery Time
Estimated delivery times:
Local orders: 3–7 business days
Delivery times may vary during holidays or high-demand periods.
Shipping Charges:
Shipping charges are calculated at checkout based on location and order size.
Free Shipping:
Free shipping may be available on selected orders or promotional offers.
Cash on Delivery (COD):
We offer Cash on Delivery for eligible locations.
Delayed Shipments:
Unexpected delays may occur due to weather, courier issues, or high order volume.
Incorrect Address:
Customers are responsible for providing accurate shipping information. Ecogrove is not responsible for failed deliveries caused by incorrect addresses.
Lost and Damaged Packages:
If your package arrives damaged or is lost during transit, please contact our support team for assistance.